At GlucoFreeze, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or otherwise interact with us. Please read this policy carefully to understand how we handle your personal information.
1. Information We Collect
We collect several types of information from and about users of our website and customers, including:
1.1. Personal Information:
Identifiable Information: When you place an order, create an account, or subscribe to our newsletter, we may collect personal information such as your name, email address, shipping address, billing address, and phone number.
Payment Information: We collect payment details such as credit card numbers, but this information is securely processed through third-party payment processors and is not stored on our servers.
1.2. Non-Personal Information:
Usage Data: We collect non-personal data related to how you interact with our website, including your IP address, browser type, pages visited, and the duration of your visit.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience, track website usage, and improve our services. You can disable cookies through your browser settings, but this may affect the functionality of the website.
2. How We Use Your Information
We use the information we collect in the following ways:
2.1. To Provide Services
To process and fulfill orders for GlucoFreeze products.
To deliver newsletters, special offers, or other marketing materials, provided you have consented to receive such communications.
2.2. To Improve Our Website
To better understand how users interact with our website, allowing us to improve the design, functionality, and user experience.
2.3. For Customer Support
To respond to your inquiries, requests, or concerns regarding your order or use of our website.
2.4. To Comply with Legal Obligations
We may use your information to comply with legal obligations, such as tax reporting or compliance with applicable laws and regulations.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
3.1. Service Providers
We use trusted third-party service providers for website hosting, payment processing, order fulfillment, and email marketing. These providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality.
3.2. Legal Requirements
We may disclose personal information if required by law or in response to valid requests by public authorities (e.g., court orders or government agencies).
3.3. Business Transfers
If GlucoFreeze undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you before your personal data is transferred and becomes subject to a different privacy policy.
4. Data Security
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your data.
5. Your Privacy Rights
5.1. Opt-Out of Marketing Communications
You can opt out of receiving marketing emails from us by following the unsubscribe link in each email or by contacting us directly.
5.2. Access and Correction
You have the right to access, update, or correct your personal information. You can do so by logging into your account or contacting us at the email address below.
5.3. Data Deletion
You may request the deletion of your personal information by contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that party’s website. We strongly advise you to review the privacy policy of every site you visit. GlucoFreeze is not responsible for the content or privacy practices of any third-party sites or services.
7. Children's Privacy
Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child without parental consent, we will delete such information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, and the "Effective Date" will be updated. Your continued use of the website following the posting of changes constitutes acceptance of those changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us